lM
lee M

1 reviews | Active since Jun 2016

09 Jun 2016, 14:35

no service provider

<p>Telkom was called out for the first time 16 May 2016 to attend to faulty home line. The technician been there 3x since then and still no joy. Cant believe he does not even have/carry a inline filter or telephone to test with let alone to supply a customer with one. Was told to buy a new modem (R950.00 wasted ) still the same.Then said buy a new phone( R1200.00) wasted again still the same problem. Have spoken to Mr Edward Nthangeni at Milnerton and said Mr Mongs will return today.No phone call or response from any one again.never have i seen such poor service from any company. THEY JUST DONT CARE.</p>

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Replies (2)
Telkom
Telkom's reply09 Jun 2016, 15:23
Official

Hi leekee1970

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will forward this to the relevant department.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

lM
lee M's update13 Jun 2016, 05:59
Reviewer Update

hi there

tel no ********** 585

i managed to get hold of the manager at Milnerton and a day later he sent the same technician to us again.

he has sort of sorted it out but now i need he says another team need's to come out and repair my extention line.

Fault may lay with that line??

so will be calling 10210 again today

regards

lee