DH
Donovan H
1 reviews | Active since Mar 2012
06 Apr 2016, 23:25
No-service Provider
I have been waiting for 3 weeks for Telkom to contact me to install my ADSL line. First 2 week I could get through to any Telkom operator. Then they informed me they will install 06-04-2016 in between 9am and 4pm. When the technician finally got to my house, they informed me the lines in the area has been ******. So I am not sure how long I will take Telkom to fix this. At the rate their \service delivery\" goes, hopefully before the end of 2016. "
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Telkom's replyOfficial
06 Apr 2016, 23:52Hello don321vh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221239
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221239
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Telkom's reply06 Apr 2016, 23:52
Official
Hello don321vh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221239
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221239
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team