LS
Luis S

1 reviews | Active since Oct 2010

25 Apr 2017, 16:32

no service, poor performance, stop cheating me out of my money - day 383

<p>I have had numerous technicians out and they all agree on the same thing, the tower is at fault.</p> <p>Technicians came out last week, they have found that my antenna seems to hop onto different towers regularly, instead of the tower supplying my area. With this information, you'd think it'll be easy to resolve this problem now.. no extra feedback offered. <br />Please can you send a technician to my office ASAP to point the antenna at the correct tower and then lock my service to that tower.<br />Perhaps they just expect this problem to go away by itself?</p> <p>I've paid around R8000 for this service thus far but am only able to use it 30% of that time.</p> <p>I have now contacted icasa consumer complains regarding this problem. And am in the the process of encouraging everyone I know in this neighborhood with LTE to do the same.</p> <p>Telkom Billing? I would like my money back for downtime OR free services according to the downtime.</p>

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