NT
Nthabiseng T
1 reviews | Active since Jan 2015
06 Mar 2015, 19:19
NO SERVICE OVER a WEEK
I reported a fault on line on the 26 February 2015 . I received an SMS with Ref number 513CRZ260215 and message saying they will endeavor to resolve the matter in 2 days . It's 8 days today , no attempt has been made to resolve the issue . I have tracked the fault on line , there hasn't been any activity since I logged the call.
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Telkom's replyOfficial
06 Mar 2015, 19:25Hello nthabeetso,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94496.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94496.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply06 Mar 2015, 19:25
Official
Hello nthabeetso,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94496.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM94496.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team