1 reviews | Active since Jan 2016
No service outside hometown
I have come to Durban for an event this weekend and I lost network connection on my journey. I keep getting notified that I lost network connection because I am roaming. I mean do you people expect me to only stay in my hometown? You don't provide your clients with service anywhere out of their usual place? That's terrible. I have to use my hotel wifi to download my emails and check my IM's. This is pathetic and I have met a few other people who have had the very same issue. What are you going to do about this Telkom???
Hi ruhchan,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi ruhchan,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team