BN
Berdfine N
1 reviews | Active since Jul 2011
28 Jan 2015, 15:55
No service or response to numerous queries
We \upgraded"our package with Telkom a few months ago - since then and despite paying R900 per month we have been without service both telephone landline and ADSL on and off for long periods of time.<br> <br> Numerous calls have been logged"
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Replies (1)
Telkom's replyOfficial
29 Jan 2015, 10:23Hello Berdinenel,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We have attempted contacting you directly on the cell provided, no answer when calling.
We are able to confirm the a field technician has been assigned to the fault and we have liaised with his superior as well in an attempt to push the escalation.
We have escalated the incident in the interim and generated the following reference number.
REF NO : 3356
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We have attempted contacting you directly on the cell provided, no answer when calling.
We are able to confirm the a field technician has been assigned to the fault and we have liaised with his superior as well in an attempt to push the escalation.
We have escalated the incident in the interim and generated the following reference number.
REF NO : 3356
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply29 Jan 2015, 10:23
Official
Hello Berdinenel,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We have attempted contacting you directly on the cell provided, no answer when calling.
We are able to confirm the a field technician has been assigned to the fault and we have liaised with his superior as well in an attempt to push the escalation.
We have escalated the incident in the interim and generated the following reference number.
REF NO : 3356
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We have attempted contacting you directly on the cell provided, no answer when calling.
We are able to confirm the a field technician has been assigned to the fault and we have liaised with his superior as well in an attempt to push the escalation.
We have escalated the incident in the interim and generated the following reference number.
REF NO : 3356
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team