HG
Hardus G
1 reviews | Active since Aug 2015
17 Dec 2015, 10:53
No service or response or any responsibility
Friday morning 09H00 my Internet went of. Since Friday i have been phoning telkom and afrihost to fix what ever is wrong and still Thursday i still don't have any Internet and all that can be said to me is we will escalate the issue to telkom.
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Telkom's replyOfficial
17 Dec 2015, 11:34Hello Hardus85,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Has a fault been logged? If so kindly provide us with the fault reference number, you can e-mail this to ***. If not, you can log via https://secureapp.telkom.co.za/assurance/public/logafault
Your social media reference number is: SM179089
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Has a fault been logged? If so kindly provide us with the fault reference number, you can e-mail this to ***. If not, you can log via https://secureapp.telkom.co.za/assurance/public/logafault
Your social media reference number is: SM179089
Regards
Narriman
Telkom Social Media Team
Telkom's reply17 Dec 2015, 11:34
Official
Hello Hardus85,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Has a fault been logged? If so kindly provide us with the fault reference number, you can e-mail this to ***. If not, you can log via https://secureapp.telkom.co.za/assurance/public/logafault
Your social media reference number is: SM179089
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Has a fault been logged? If so kindly provide us with the fault reference number, you can e-mail this to ***. If not, you can log via https://secureapp.telkom.co.za/assurance/public/logafault
Your social media reference number is: SM179089
Regards
Narriman
Telkom Social Media Team