No service, or less than no service!!!

Probably the worst possible service in Southern Africa. I logged a service call for my internet and Telkom line to be repaired on the 3rd of April last month. Was told that it would be repaired within 72 hours, to date nothing. I and my wife work from home and without the internet or our line we loose income. Let alone that I have to call daily to the call center, get put through to a team leader whom makes empty promises. They cannot or will not put me through to the call center manager. I am at whits end at the moment and think that they are the worst ever company when it comes to service delivery. To make it worse, I see them on every corner in the area that I stay in promoting optic fibre.