1 reviews | Active since Nov 2015
No service or lack off
Once again Telkom is proving to contine with the lack & bad service & no regard to cuatomer satafaction.. Here are 4 points why <br> 1. After months of closing the store for the second time to make changes. The store open I was informed by a number of staff that they no longer do payments why? Also been told if u don't like the service you can go to another store. I don't see any point for this store the staff sit around doing nothing or chatting to each other .... also I found they open late and close early ..... and they forever offline .... just to recap no more payment ... always offline , no customer service <br> 2. My line is down since Sunday call and was informed that the whole area down and they send some it's tursday and stull nothing plus I am the only one in my area <br> 3. Staff dondon't know there products, do to they I have to pay more why? Due to this my line was downgraded <br> 4. Telkom always gives a customer number here but never calls the customer or do anything <br> I work from home the is costing me... but if a payment is last Telkom is very fat to call customer or even add interest ir cut lines ... so for these days should I pay ?<br> <br> Will something be done I guess not
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168857.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168857.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
