No Service or Intermittant Service
<p>For weeks now we have been having intermittant service from Telkom and then last week the wheels fell off and there has been no service at all. The fault has been reported on numerous occassions and we eventually received an sms saying that service had been restored. what a joke as there was still no telephone or internet service. Telkom does not update the client as to where they are at with the fault and yet we pay for a service we just don't have. I was eventually told that the cable had been ****** but this was fixed and a technician was to come out yesterday. Low and behold if service was not restored, Yay for us. Went to bed happy and safe. we had a working Telkom line. Our happiness was short lived, we awoke to everything being dead again this morning. My husband has not been able to submit any of his paperwork to his office thanks to this useless company we call Telkom. With no internet access, I may as well cancel my Netflix & Showmax as I cannot watch these either. Perhaps Telkom could recommend a better service provider who can offer what they cannot maintain?</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
