EM
El M
1 reviews | Active since Apr 2009
07 Jun 2015, 10:33
No service or feedback
My Voice/ADSL line is dead since Thursday. I have reported and followed up but you are unable to give me an ETA. This is not acceptable.<br> <br> My sister is a Honours student and needs to complete an assignment and is unable to do so without internet access.<br> <br> Your Telkom technician was in my complex this morning but did not come to my house? When can I expect to have my line fixed?
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Telkom's replyOfficial
07 Jun 2015, 10:40Hello ritz00,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media team
Telkom's reply07 Jun 2015, 10:40
Official
Hello ritz00,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media team