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Eric D
1 reviews | Active since Dec 2014
03 Feb 2016, 19:34
No Service or Contact requesting Assistance
This is a follow up on a previous complaint regarding Telkom as discussed here:<br> <br> http://hellopeter.com/telkom/complaints-to-compliments/no-assistance-after-call-out-request-***<br> <br> As of yet we haven't had any assistance with our faulty internet connection. The wifi works for 5 minutes after a hard reset and then it indicates a red light on the router when it stops working? My login details are all correct, so not sure the problem?<br> <br> Please PLEASE Telkom can you send a technician to assist us or to provide us with feedback on the situation<br> <br> Thanks, Eric
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Replies (2)
Telkom's replyOfficial
03 Feb 2016, 21:50Hello domsie,
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply03 Feb 2016, 21:50
Official
Hello domsie,
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
Telkom's replyOfficial
03 Feb 2016, 21:50Hello domsie,
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply03 Feb 2016, 21:50
Official
Hello domsie,
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media
We thank you for your concern raised, we are aware of your query and would like to assure you that it has been escalated to our technical department. Feedback will follow.
Your reference number remains SM189400.
Regards,
Rafeeqah
Telkom Social Media