NO SERVICE OR CLIENT SATISFACTION

Called in to reactivate my telephone service only to be told that there is a _ R200 outstanding which I them paid immediately. I called in again to then place the order, after which I was told that I would recieve the order etc. via sms which never happened. I called in again and was told I still needed to wait so I asked the lady to confirm the installation address to which she gave me a very old address in Germiston (011) and I was placing an order (I even gave my old telephone number (012) anyway she said she had rectified the error and that I would receive an sms with order number. Once again I received nothing and on calling again I was told no order had been done. I was then transferred from pillar to post and eventually told it is because there is a written off amount from one of my previous accounts (amazing the written off amount was where Telkom tried to bill me after my line was cancelled and disconnected after I cancelled the line line and ADSL) they even checked line usage and data usage before they would admit error from there side. I have now been trying now for over a week to get my line re-installed but no one is willing to assist. CUSTOMER CARE =