No Service only Promises and Lies - Worst service provider.

<p>On 19 December 2016 I logged a faulty ADSL line. Reference number - 826CTK191216. No internet or date service and the helpdesk (10210) confirmed that the line is dead and not connecting. On 21 December 2016 I called to check on the progress and was told the technician was assigned to come to my house and he would contact me. On 23 December I again called to find out the progress and the same was told to me. On 24 December I called once again and again it was confirmed that the technician is coming to my house to solve the problem as he is busy testing the problem already. On 27 December still no service. I do understand that there are public holidays, but even on public holidays I pay for a service that i can not use for more than 12 days now. When do they stop lying and start doing work. This is the second time that i have to resolve to Hellopeter to get the poor service resolved for a similar problem in 2015.</p> <p>Please get someone to contact me and make real arrangments to have a technican come and solve this problem. </p>