No service on phone faults

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font-family:"Times New Roman","serif";} </style> <![endif]--></p> <p class="MsoNormal"><span lang="EN-GB">For a week I have had no phone line or internet with Telkom I have phoned to log a fault and nothing get resolved they just say they are escalating the status but yet nothing happens with it every time you ask to speak to a supervisor but conveniently they are always in a meeting and can never speak to me and we pay for these services even though it is not working and can’t be used </span></p>