BP
Ben P
1 reviews | Active since Jun 2015
01 Jul 2015, 16:38
NO SERVICE ON FAULTY LINE
Hi,<br> <br> I went to Telkom shop in Northgate Mall to report my faulty line, they didn't want to help much. Just gave me a phone and said I must log the fault. Did not bother to even check their systems.<br> <br> I have been waiting for 5 weeks now for a response, havent received any emails/sms or phone calls from them!!!
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Telkom's replyOfficial
01 Jul 2015, 18:24Hello BenPaxton,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122243.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122243.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply01 Jul 2015, 18:24
Official
Hello BenPaxton,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122243.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM122243.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***