1 reviews | Active since Mar 2016
No service on ADSL / Service at Greenstone
I've got a big big problem with Telkom.. and I'm actually nauseous just thinking of the name and what bad service I'm being exposed to.<br> After our telephone conversation on Friday the 4th of March 2016 you indicated that my suspended line will be fixed and it will be working same day. <br> I also did a payment of R1216.24 straight after our conversation as discussed. Which you also told me that I have time till the 14th March 2016 to pay.<br> Have you ever wondered who is going to pay for my data usage on my cell phone because you can't provide me with data. It's a joke!!!!<br> Friday evening arriving home I found my internet was on and working fine. A hour later the internet kept on disconnecting and then nothing . NO CONNECTION.<br> I then left it and phoned 10210 first thing in the morning to get the port recreated only to find out that my line is still suspended. I then phoned your accounts department to see what the problem is. Only to be told that the suspension will be lifted as soon as the payment reflects on your side.<br> Please assist and let me know exactly where I stand with Telkom and my business with you!? Then went to Greenstone to pick up sim .. They out of stock after waiting 1 hour<br>
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM209836
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM209836
Regards
Telkom Social Media Team
