No service Not happy at all!

Last week the 17th the thunder struck out our line. On the 19th we lodged a complaint an I have called on Monday the 23rd Wednesday the 25th Thursday the 26th and today Friday the 27th to here what the progress is on getting our line up and running again. Each time the answer is that a technician has not yet been allocated. <br> <br> I am unbelievably upset with the kind of service that we are receiving from you, we are paying for a service which we cannot even use while you guys are just smiling all the way because you are getting your money no matter what the situation is on the kind of quality service you give your customers.<br> <br> I am strongly considering closing our account with you and moving on to another company, I know you guys won't care if we take our business ells where because we are probably not even a drop in the bucket.<br> <br>