No service, No work, No Money

Goodday, I work from home, I require internet. If I dont have internet then I cant work and as a consequence I wont get paid. Since December 2016 I have had internet problems ranging from faulty, broken or even ****** cables. For the most part I can be understanding of the issues, things happen. Like all of do when confronting with a problem we adapt, so I started to use my phone internet - which is expensive and not really reliable in my specific area, but i made due with what I had. Now since the "problems"started my income has decreased by 90%!!! I have made arrangements upon arrangements to pay accounts, but with slow mobile internet I cant get enough work done. This was explained to Telkom, but atlas they were not sympathetic to my plight, only the usual - we are sorry, we dont know when the service will be up again { In that annoyed tone as if I am wasting their time!? }, you will be compensated for interruption in service once the fault is fixed. { Fair enough, waited for the bill to come. was compensated. Then the next bill come and the amount owed is all of a sudden R400 - R500 more, called in apparently Telkoms system double compensated me. Wow, like really. This did not happened once but almost every month. Ridiculous right ? Now I am to blame. Now I have to cough up money that I dont even have ? What about my other accounts that I cant pay, will you help me with that, since it is your fault that my income decreased, so almost no existence. Then what was bound to happen, happened I could not pay Telkom. Telkom had the nerve to send me a Letter of demand, A Letter Of Demand!!! Really. When I received no service, intermittent service, my income decreased, and I even warned telkom that i wont be able to pay them if they cant provide me with a service so I can work and get paid for it, and you had the nerve to send me a Letter of Demand. Wow. I am dumbfounded. Currently the cables were ****** again. I have no internet, and not phone. { what happens when we get burgled , how am I going to content the police, or the security services, well i could just press the panic i suppose. } I had to go and buy a sim card. and buy data, because my mobile was disconnected. why? because I dont have money to pay them. And no no one can help me. How can they when I was the one that helped my family pay accounts. that is 3 households by the way. Telkom has not provided me any service what so ever. No offer to provide me with some kind of assistance while they fix the problem, in terms of maybe a telkom sim or something that would allow me to make calls and use the internet. Nothing~! Only we are sorry, and if you cant pay them they send a letter of Demand! Do you realise that you are causing me psychological trauma, because i cant pay accounts, as a result the creditors would want some assets to cover their loss right ? that would be the house, so I am fearful that i might loose our house { dont have enough money to pay the bond }. I am trying not to use vulgar words, but it is really hard! I am so infuriated - I feel like i could go Super Nova. Fix the cables or give me a device so i can use the internet and make calls WITHOUT ANY ADDITIONAL COST, TO WHAT I AM ALREADY PAYING!!!I am paying for a service that I cant use.

If no help can be given, then I believe that the best way forward would be to take Telkom to court. I am at my wits end. Please help me here! If there is anyone that can help me with this. Please help me.