No service - no updates

Still no technician assigned on fault 728CWK270715<br> Escalation logged : 717825<br> <br> I've not had any luck getting a technician to look at my line. I have no phone line, no ADSL. I cant authorize visitors to my complex because I have no telephone! I cant do any banking and my cellphone's airtime is maxed out. <br> <br> Daily calls to Telkom has been futile. I receive contradictory information. Some service analysts say the technician is assigned, some say there is no technician. <br> <br>