No service, no support, no accountability

The poor level of service and passing the buck at Telkom is nothing short of a disgrace.<br> What could be more important in a business than getting your front line sales team skilled and equipped to deal with new customers????<br> I logged a call for a new ADSL line and phone line installation. This was 2 weeks ago. I received no reference no from the sales agent. I called back 5 days later and demanded a reference no. I received ***A.<br> When asked what the date of installation is going to be, the sales person said \I don't know".<br> I called back again today - sales person said its with the network dept and no date scheduled yet. I asked"