No service , no support
<p>Speaking to 9 telkom employees over a period of three days, and no one can manage to do a simple account activation, each time my line will be activated within the hour, currently 5 days have gone by... The telkom store manager , and I quote "doing me a favour" also lacks the necessary s**** to tell me what's wrong with the line or to re activate it. AND funny thing is I'm still paying for the time I'm down, and loosing incoming due to the fact that I can't work.If they were not state funded they would have been bankrupt or burnt down!</p>
Thank you Luleka,
My Issue was finally resolved two days after posting this review. I honestly must say that I am still not happy with the way I was treated and the fact that not a single person could withhold thier given timeframe or even contact me back. I have yet decided to transfer ISP's at the end of this month. taking myself and both my companies (I am a SysAdmin) to a firm where I can find decent customer service. Yes my issue was resolved and I am glad that you responded to this message. At this stage the damage is done, and telkom has lost my vote.
Regards
Van Dyk
Thank you Luleka,
My Issue was finally resolved two days after posting this review. I honestly must say that I am still not happy with the way I was treated and the fact that not a single person could withhold thier given timeframe or even contact me back. I have yet decided to transfer ISP's at the end of this month. taking myself and both my companies (I am a SysAdmin) to a firm where I can find decent customer service. Yes my issue was resolved and I am glad that you responded to this message. At this stage the damage is done, and telkom has lost my vote.
Regards
Van Dyk