No service, no response... and what call center?

Had my telkom line installed beginning of January 2015.<br> Worked for 2 weeks.<br> <br> Reported a faulty line two weeks ago. (***)<br> <br> Still no response.<br> Still no feedback.<br> <br> I tried to get through to the call center this whole week.<br> After holding on for almost 45 min then to get the phone dropped is just frustrating.<br> <br> They are quick to remind you to pay but cant provide backing for their service they are suppose to provide.<br> <br> <br>