JB
Jaco B
1 reviews | Active since Aug 2015
06 Nov 2015, 14:37
No service - no response
Hi Telkom I'm already a week without my office-line and my ADSL is at half speed. I have logged two faults (74CEK021115 and 234CEK041115). Nothing has been done, except that I get SMS's telling me that Telkom will endeavour to resolve the problem ASAP. Please follow through and help me get my line back. I'm pretty sure you're going to bill me for a full month even though I'm net getting full service?
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Telkom's replyOfficial
06 Nov 2015, 14:57Hello fullyalive,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165078.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165078.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply06 Nov 2015, 14:57
Official
Hello fullyalive,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165078.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM165078.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media