BE
Bron E
1 reviews | Active since Oct 2012
08 Dec 2015, 10:51
No service, no help
Exchange has been problematic for months and there has been no Telkom service what so ever. The turn around time is 3 days and the company cannot operate without Internet. Before you get your point across they hang up on you. This is absolutely pathetic !!!We want assistance now! !!
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Replies (1)
Telkom's replyOfficial
08 Dec 2015, 12:25Hello birdy777,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175977
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175977
Regards
Narriman
Telkom Social Media Team
Telkom's reply08 Dec 2015, 12:25
Official
Hello birdy777,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175977
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175977
Regards
Narriman
Telkom Social Media Team