NO Service, NO help

10 Nov I reported my line not working. They fixed it, but the cable broke 2 days after. Then I had to pay R400 for a company to cut my Neighbors tree branches near the Line. They came to install new cable. But now suddenly the Line UNDER The ground is dead. And needs to be replaced.

And all they keep saying....it is in the hands of the Technician.

Now I have been waiting for more than two weeks for them to come and fix it. I NEED internet, I used it to deliver my products to my customers via Dropbox.

So now I NOT only want them to give me my line retail for the month off...... but WHAT about the Data I paid I didn't use. What about the inconvenience and Petrol I used to deliver the products in person? What about my time and money. I work by the hour.... now I am loosing money cause I have to use my productive hours to deliver my products???

I Want my money for my Data back, I do not want to pay for a service I am not getting. I demand they give my 2 months free from any billing, to cover my costs for not having internet.

I am really NOT happy.