CZ
CHANTAL Z
1 reviews | Active since Jul 2011
17 Aug 2015, 15:37
NO SERVICE - NO FEEDBACK - STILL BEING CHARGED
I have been without a line for 17 days and Telkom does not provide any feedback or any service.<br> I am being charged for Aug 2015 although the lady on the call centre said she has cancelled my service until the move occurs.<br> Why has no one contacted me with transferring the line.<br> <br> I used to recommend telkom to family and friends but will no longer do this.<br>
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Telkom's replyOfficial
17 Aug 2015, 18:19Hello werty,
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM135513.
Regards
William
Telkom Social Media Team
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM135513.
Regards
William
Telkom Social Media Team
Telkom's reply17 Aug 2015, 18:19
Official
Hello werty,
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM135513.
Regards
William
Telkom Social Media Team
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM135513.
Regards
William
Telkom Social Media Team