NO SERVICE NO FEEDBACK NOTHING
<p>Since the 2nd of October we are batteling with Telkom call center and the technicians about our telephone and internet. Sometimes we do not have internet at all, calls are noisy. And everytime this happens when technicians are working on the pole in our backyard. Afterwards when other people lines are fixed, we have to report our own line, that was fine before the techs started to work on the pole and everytime we are told... "tomorrow it will be better or we will restart your modem"... please stop making excuses and just fix our line. The last technician could not even speak proper english... I mean... I am also not good with english speaking, but please... it is the business language and I want to know what is wrong, I cannot speak zulu. I am sorry.</p> <p>Please Telkom... send someone who can fix our line.</p>
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Please be assured that this matter has been escalated to our Technical Team, please email your affected number and your fault reference number to ***.
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Regards,
Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, please email your affected number and your fault reference number to ***.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
