SL
Sean L

1 reviews | Active since Oct 2016

14 Oct 2016, 14:14

NO Service, NO Feedback, NO Help

<p>My Line has been up and down for the past few months. On the 22nd Sep 2016 my telephone stopped working. I reported the fault and go the ref773CRK220916. it took a few days but a tech came out. He told me it’s a cable fault and he would escalate the issue. I have since heard nothing from Telkom. I have called the call centre on numerous occasions to get an update only to be told they don’t know what the status of my fault is a tech will call me. Still nothing...</p> <p>I have a small business that I am trying to run from this number and I am now completely frustrated. Telkom is not improving their name with their complete lack of service and lack of communication. If they are going to outsource their services they need to manage their partners far better than they are doing.</p>

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