NF
Nicole F
1 reviews | Active since Jan 2015
05 Apr 2016, 10:03
No service, no feedback, no delivery
I placed an order for a mobile phone on 24 March 2016. The money was deducted 31 March but no communication as to when my phone will be delivered. To take a customers money and then just keep quiet is pathetic. <br> Your call centre is an absolute joke! How many more people need to complain about the pathetic service before something happens?!?!?!?!?<br> I don't even have a reference number to track my order.
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Telkom's replyOfficial
05 Apr 2016, 11:21Hello MsFord_01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220517
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220517
Regards
Luleka
Telkom Social Media Team
Telkom's reply05 Apr 2016, 11:21
Official
Hello MsFord_01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220517
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220517
Regards
Luleka
Telkom Social Media Team