SB
Steve Barlow-Jones
1 reviews | Active since Jun 2012
04 Feb 2016, 15:34
No Service , No Feedback
I have reported my ADSL and telephone line being faulty , No dial tone , no service , nothing just dead on 27 January, up until now I have not even been contacted to have this resolved, despite me already having followed up 5 times and numerous escalations.<br> <br> 1094CRK260116
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Telkom's replyOfficial
04 Feb 2016, 16:05Hello famine00x,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196858.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196858.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply04 Feb 2016, 16:05
Official
Hello famine00x,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196858.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196858.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team