No Service. No Customer Care Service.

<p>We upgraded our ADSL line-speed.</p> <p> <br />The very next day the ADSL was down. We immediately contacted Telkom to query this. They said they would send a technician in 5-7 days... This was EIGHT days ago! Opun following up with Telkom we were told again "A technician will be with you in 5-7 days" and refused to continue any dialogue to come to a resolution.</p> <p> <br />The "Eh. We will do it when we feel like it" attitude is an appaling mantra.</p> <p> <br />Because of work, school and general usage in our household we have had to buy over R1200 woryh of mobile data to cover this complete lack of effort or care from Telkom. That has now been used so we are in the situation now where we will have to buy again today.</p> <p> <br />Their response to this is - "You can send an email once service has veen restored". </p> <p> </p>