BK
BALINDA K
1 reviews | Active since Dec 2015
26 Jun 2020, 11:11
No service. No confirmation.
I have send an email on 24 May to cancel my landline and adsl line and requested a confirmation of receipt from their side as I have heard from numerous people that you struggle to cancel your service with Telkom.
I have my email as proof of my 30 days notice.
I am trying for 3 days now to get hold of Telkom to confirm receipt of my request. I make 4 calls per day from 15 to 25 minutes each where nobody is answering.
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Replies (1)BK
BALINDA K's updateReviewer Update
03 Jul 2020, 14:53It is 3 July and I still have my Telkom service which I canceled over a mibth ago as I am suppose to give a month notice. I visited Telkom Store on 29 June who said they can see no cancelation on the system but they will escalate it and calk me back withun a day. Needless to say, nobody called or responded to either of my 2 emails. This is ridiculous!! I am NOT going to pay for another month. They are pathetic....the whole bunch of them!!!!
BK
BALINDA K's update03 Jul 2020, 14:53
Reviewer Update
It is 3 July and I still have my Telkom service which I canceled over a mibth ago as I am suppose to give a month notice. I visited Telkom Store on 29 June who said they can see no cancelation on the system but they will escalate it and calk me back withun a day. Needless to say, nobody called or responded to either of my 2 emails. This is ridiculous!! I am NOT going to pay for another month. They are pathetic....the whole bunch of them!!!!