No Service - No Communication

<p>We have a business ADSL line that stopped working Thursday 27 October. We reported the fault (***) and we were promised that the issue will be resolved within 48 hours. When we came to work yesterday - the line was still not working. I phoned again to follow up and was promised that it will be fixed yesterday. I specifically requested that they keep us posted on the issue in order for us to make an alternative plan for internet should the problem not be resolved. It has now been 120 hours - the line is still not working - and we haven't heard anything from Telkom. </p> <p>Our business relies on the internet and cannot continue with this level of pathetic service.</p>