SB
Stefan B
1 reviews | Active since Aug 2014
28 Feb 2015, 10:02
No service, no communication
No DSL service from 230215, logged fault 1509crk230215. Automated reply says we will endeavor to correct within two days. Still no service or communication since that deadline . Cumulatively over four hours spent on hold with the call centre. Lack of service compromising patient care and loss of time.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
28 Feb 2015, 15:33Hello Steve Balloon,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92899.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92899.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply28 Feb 2015, 15:33
Official
Hello Steve Balloon,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92899.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92899.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team