NO SERVICE NO Accountability NO Responsibility

<p>I have order a Fibre Optic line in the place of my existing ADSL line (6 months old) on 2 December 2016. Blue Tech Retail managed the application. 3 weeks later the application was still not submitted. I visist the Telkom store, phone Telkom twice. I place a new order at the end of Dec. They cancelled my order because they could not find my address. After phoning again they gave me an installation date of 11 January 2017. I phone Telkom and confirmed the date twice. On 9 Jan a Telkom employee phoned me to confirm the address. On 11 Jan nobody pitched for the installation. I had to arrange that someone is at home for the installation. Upon phoning I was told my order was cancelled because again they could not find my address (NOTE: it is NOT difficult to find my house!!!). Now I have to wait another 2 -3 weeks for installation. Telkom does not take responsibility for their incompetence. They pull up their shoulders. NO SERVICE!! NO Accountability.</p>