No service - moving line

Hi<br> <br> On Friday 15 April, the technician was supposed to move my line to my new house. I was at home Friday for when he arrives. At about 15:30, when the technician had not yet shown up, i phoned the call center and they told me he was on his way. BUT HE DID NOT SHOW UP!<br> <br> So Saturday 16 April early morning i phoned the call center again to ask what is going on. They informed me that the technician listed the reason for not showing as 'could not find the place and could not reach me' - this is a lie since my phone was with me the whole day, i was at home the guards at the gate confirmed no one from Telkom pitched. The call center agent confirmed both my phone numbers and my address for accuracy. The agent called the technician then to reschedule for later on Saturday - HE/SHE ONCE AGAIN FAILED TO SHOW UP OR CALL ME!<br> <br> This is completely unacceptable. <br> <br> I need this service urgently-when will it be up and running? I cannot take off from work again and risk failure of the guy not showing up, so i think he should come one evening at his own expense.<br> <br> My order number was ***A.<br> <br> I need action, not just another reference number in your response please.<br>