US
Unilia S
1 reviews | Active since Oct 2012
16 Nov 2015, 12:13
No Service / Line off for 6 weeks!!!!!
Account no: ***<br> Fault ***<br> Escalation *** <br> Another ***<br> <br> Still no feedback from Telkom nor their accounts department, 6 WEEKS NOW.<br> <br> Telkom KINDLY CANCEL MY CONTRACT!!!<br> <br> <br> <br> Hello Unilia,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.<br> Your reference number is SM165746<br> We apologize for any inconvenience caused.<br> <br> Regards,<br> Ntokozo<br> Telkom Social Media Team <br> [Email Removed]
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Replies (1)
Telkom's replyOfficial
16 Nov 2015, 14:19Hello Unilia,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM165746.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM165746.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply16 Nov 2015, 14:19
Official
Hello Unilia,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM165746.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM165746.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team