No Service - Line Cancellation

<p>Good day,</p> <p> </p> <p>I would just like to bring the appauling service I have been receiving from Telkom staff members in their call center.</p> <p> </p> <p>I have been trying to cancel my land line since November 2016 and have phoned their call center 3 times without any resolution.</p> <p> </p> <p>I sent my completed service cancellation form through to the following addresses on the 17th of November ********** ********** <p> </p> <p>Telephone line was still active in December so I phoned their call center on the 22nd of December 2017 and they instructed me to send the form through directly to someone at the call center: ********** I sent it through and nothing happend.</p> <p> </p> <p>Line was still active in January 2017 so I phoned them again. Call center representative informed me that it will be "escalated". Nothing happend.</p> <p> </p> <p>Line is still active in February 2017 so I phoned again on the 2nd of February 2017.. it was going to be "escalated" again, and guess what. Nothing happend. Line is still ACTIVE!</p> <p> </p> <p>I am considering to just stop paying the bill in hopes that they just cut off the line.</p> <p> </p>