No Service Landline. No Action on Complaint No Callback as promised

<p>Our Landline has been down since 07 November.I recieved a notification that Network error was resolved on the 25 th November and that it was allocated to a tech person. Still waiting. Landline DESPERATELY needed by my 90 year OLD Mother who has a Panic Button service on line Costing R300 pm.</p> <p>If my Mother falls ill or takes a Fall due to Telkoms incompetence and uncaring pathetic service and cannot call for help WHO is going to pick up the peices and TAKE RESPONSIBILITY. She has had Number for 45 Years... Yes 45 Years. Do you CARE about vulnerable aging Clients Telkom ?????</p>