No service - just terrible!!
I have submitted how many requests to cancel my contract after never recing feedback on my upgrade request.
Now....I am STILL waiting for someone to cancel my contract. This morning I got an SMS to say my subscription has been updated.....I want to cancel - just cancel it already!
Please EMAIL confirmation of cancellation to me
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
18 Sept 2018, 22:53The SMS you sent me tells me to call 180 for more info.....how is that supposed to help me if I don't know why I am dealing 180? There are so many voice prompts and neither of them "answer", "help" or "provide me with more info".
How long is it going to take to cancel this contract? You are quick to act when you need something from me and start making demands.....but heaven forbid your customer asks for something that involves you rendering a service
's update18 Sept 2018, 22:53
Reviewer Update
The SMS you sent me tells me to call 180 for more info.....how is that supposed to help me if I don't know why I am dealing 180? There are so many voice prompts and neither of them "answer", "help" or "provide me with more info".
How long is it going to take to cancel this contract? You are quick to act when you need something from me and start making demands.....but heaven forbid your customer asks for something that involves you rendering a service
's updateReviewer Update
26 Sept 2018, 18:48Aaaannd guess who is still waiting for assistance???!!!!
's update26 Sept 2018, 18:48
Reviewer Update
Aaaannd guess who is still waiting for assistance???!!!!
's updateReviewer Update
13 Oct 2018, 15:40Your company is ridiculous. I have still not received any email communications confirming that my account has been cancelled. If I had any doubts about leaving Telkom for another service provider, trust me, I don't have any doubts any more. Pathetic service is an understatement
's update13 Oct 2018, 15:40
Reviewer Update
Your company is ridiculous. I have still not received any email communications confirming that my account has been cancelled. If I had any doubts about leaving Telkom for another service provider, trust me, I don't have any doubts any more. Pathetic service is an understatement