BA
Brent A

1 reviews | Active since Jul 2011

17 Feb 2015, 11:27

NO service, just keep on paying for nothing!!

Why is it that every time I phone you I have to wait an hour and a half for you guys to attend to my call. And why can't I speak to a human being to report the issues I am having? (I wonder why hey). I have phoned multiple times over a year and half period with regards to an intermittent line, line not synchronising (internet is intermittent all the time) and I keep getting a different reason / answer every time!! Is this because you have no idea what you guys are doing?<br> <br> I have a solution though, phone me with 72 hours of this and sort my problem out or me and a consortium of people (Yes, more people are ****ed off with your service) will be putting up a banner which will be so large that it will make the one that was put up for Cell-C look mild in comparison. I am sick of this s***t! And this one will be on a major highway over a bridge where everyone can see what s**t service you give!! You are happy to take the money but don't give a damn about your customers. It's time to take matters into our own hands here cause you won't!<br> <br> I will be posting a Hellopeter report every week if I have to. 72 hours until we start with the banners, awaiting your call urgently!!

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Replies (1)
Telkom
Telkom's reply17 Feb 2015, 15:50
Official
Hello Bradmind,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to our Technical Support Team and feedback will follow.

Ref SM89888.

Apologies for any inconvenience caused.

Regards,
Didi Guma
Telkom Social Media Team
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