1 reviews | Active since Aug 2019
NO SERVICE INSTALLED IN 3 MONTHES - YET YOU GET INVOICED
I made a request for a callback for a special Telkom was running on internet lines and they gave me a call back that same day. Upon deciding on a package the said someone will give me a call to come install the hardware at my house.
It has been 3 months and till this day no one has ever been at my house, I have received no service, no internet and no hardware - the best part - they have been Invoicing me for three months.
I have been to a store where the staff told me they cannot help me, i will have to call Telkom myself, they cannot do anything. I have made calls to the service center, upon stating my case to 4 different people that kept transferring me to the next person, they told me the line will be cancelled and of my name - It is still on my name, still getting invoiced. I have sent about 4 emails, logged complaints and call back requests on their website, no one calls or emails back.
Don't ever make the mistake of making a deal with Telkom! You will get NO service, and you will never get it off your name again!
