mm
marieta.stevens marieta.stevens

1 reviews | Active since May 2017

25 May 2017, 08:00

No service in order to cancel all Telkom products.

<p>I have forward the necessary cancellation document to three departments on the 18 April 2017. I have received various emails that my request has been received and forwarded to the correct department.</p> <p> </p> <p>However, whenever I try to follow up on this, the branch at Fish Hoek tell me I must wait, they cannot check even with the correct department to see if they have received my documentation or not and refuse to resend my documentation to the correct department.</p> <p> </p> <p>When emailing my request through again after a month of waiting and asking how far the cancellation is I got only a mail back stating that it has been forwarded to the relative department.</p> <p> </p> <p>I want this services canceled today!!! As we haven't even been using it for over a month!</p> <p> </p> <p>It is because of this service that we don't want anything to do with Telkom anymore!</p>

0
Replies (1)
mm
marieta.stevens marieta.stevens's update01 Jun 2017, 18:52
Reviewer Update

This issue has still not been resolved, the only "contact" we got was this reply on Hellopeter.