NO SERVICE IN A MONTH!!!!!

We are a business situated on a farm outside the town...cellphone service is very poor so our only way of communication is our Telkom line... it is dead now for almost a month...we reported the line day after day but there is no response.... We took the business package at Telkom because they said the service is faster and quicker because it is a business.... Now we want to know how we must do business without a line??? our landline number *** is out of service for almost a month now.... This makes us furious about service!!! <br> <br> Regards,<br> Annemarie Nel<br> <br> <br> <br>