1 reviews | Active since Mar 2017

10 Apr 2017, 08:50

No Service Given

<p>I called in and spoke to Nakedi and she promised me a call back regarding my issue the day after and she did not, later on spoke to her manager who was also of no assistance called Tony Venter she refused to get back to me regarding my matter stil, I asked politely for Tshegofatso Tonys manager to call me and they refused to even send him an email, I later on learned that Nakedi only escalated my matter 5 days after I spoke to her comes to show how less important I am as a paying customer to them. I am highly disapointed all I want is a letter in a company letter head stating the value of my device so I can insure it and you guys offer no help none whatsover. </p>

0
Replies (2)
Telkom
Telkom's reply10 Apr 2017, 10:21
Official

Hello langelihle-lea-zuma

Your query has been sent to our mobile team for assistance.

Your reference number : AI***

Regards

Noleen

Telkom Social Media Team.

Best regards,

's update11 Apr 2017, 09:26
Reviewer Update

Please give me a call on my number ********** 791 not the one on contract and please send me the attachment as soon as possible I am getting no joy at all with you guys