1 reviews | Active since Jul 2016

22 Jul 2016, 12:51

no service fulfillment

<p>We have signed up for a special in April of this year, we did this online with Telkom. Found there was no action and followed up. We were told there was an error on the system. Never the less we were patient. They then eventually sorted it out. Though they promised delivery it never happened. Benefit of the doubt we foallowed up again. They then told us the banking details were an issue. They got someone to call but by this time we were already almost at the end of May. A new special was out in June they did call just never sent through the details (email Address) to be able to send them our records. We still waiting and its July already nothing and no one seems to want to honour this April or June specials on LTE. Or has Telkom Mobile shot itself in the foot? Customer feedback is poor.</p>

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Replies (2)
's update26 Jul 2016, 07:48
Reviewer Update

where is the followup or service?

's update28 Jul 2016, 12:45
Reviewer Update

So after three days there is still no follow-up please someone take notice or do you begin a new complaint. What is the use of even these sights and others when, you can blaintanly be ignored?