AF
Andreas F

1 reviews | Active since May 2016

27 May 2016, 08:32

NO SERVICE FROM TELKOM SA

<p>We are trying to cancell a land line from August 2015, still the line is active and we receive account for a line not in use and was asked to cancell at numerous times.</p> <p>We send all the relevant documentation to telkom cancelation service, we phone and asked for the line to be cancelled we went to a telkom store and asked for assistance just to here sorry they can't help us we must phone in for cancellation.</p> <p>I e-mailed Telkom business manager, and a man phoned me and said he will phone me back in an hour that was on wednesday, needless to say I never heard back from him and the line is still not cancelled.</p> <p>We need assistance with this please !!!!!!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply28 May 2016, 06:56
Official

Hi wingsdes

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team