No Service from Telkom Mobile

Telkom Mobile never answer there phones so we can sort out the problems from months ago. On 11 March 2021 we phoned Telkom and cancel our debit order because they always deduct the wrong amount. This month we received a bill with costs for rejection fees of R202 - 70 and they threaten us with disconnection of the device. Please see all the communication to Telkom below. Good day,

We tried to phone you on *** and 081 180 but no answer.

Attached latest invoice.

Please note that we ALREADY cancelled the debit order on 11 March 2021, see email below.

From February 2021 until the end of June 2021 we pay via EFT the amount of R1599,00.

We would like the recordings of below email dates.

PLEASE REVERSE THE REJECTION FEES OF R203,20 AS SOON AS POSSIBLE AND SEND A NEW INVOICE!!!

Daleen Coetzee ***

From: *** <***> Sent: Thursday, 11 March 2021 10:54 To: *** Cc: *** Subject: RE: ME Coetzee - *** Importance: High

We are still holding on, what is going on?, we are more than half an hour on the phone and still waiting. Please phone us back and make sure the debit order are cancelled and the rejection fee is reversed as the debit order was cancelled. We will pay by eft as we were doing for the last 2 months. Sent all the statements to this e mail address.

Now we are holding on for 38 minutes!!!!!!!!!!!!!!!

CONTACT US!!!

Regards Daleen Coetzee ***