No service from Telkom for ADSL transfer!

What **** service I have received from Telkom. On 01 May I went online and app**** to move my ADSL line from one address to another. They say no trace of it inspite it telling me at end of application my telephone number is the reference number when I called mid May. That consultant said he would do the o li e app for me. Never did it. I have followed up 5 additional times. Last week I was told that it is still not allocated to a technician for installation due to there been ate chemical issue on their system! Asked for team leaders to phone me twice and both times toldcthry in meetings. If I did not haveca year left on my co tract it would move my business! I had no issues with Tellom until I had to move this line. Come on Telkom you need to do the transfer ot is now almost 2 months spending almost R1700 for no service at all. I need help please. Ian ***